Author: Kathleen Fearn-Banks
Edition: 4
Publisher: Routledge
Binding: Paperback
ISBN: 0415880599
Price:
You Save: 38%
Crisis Communications: A Casebook Approach (Routledge Communication Series)
Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations.Crisis Communications review. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis.
Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations.
Key features of this fourth edition are:
- six new cases, including several international crises
- current discussion of communications technology as it relates to crises
- a Companion Website -- wwwRead full reviews of Crisis Communications [ebook].
Read Crisis Communication: Practical PR Strategies for Reputation Management and Company Survival reviews by
No company or organization is immune to crisis.  A crisis, however, does not necessarily have to turn into a PR disaster.  Crisis Communications provides readers with advice on how to limit damage by acting quickly and positively.  Moreover, it explains how to turn a crisis into an opportunity by communicating efficiently via a successful public relations strategy.  Crisis Communications is a thorough guide to help prepare an organization for unexpected calamities. It provides informatioCrisis Communications presents case studies of organizational and individual problems that have the potential to become crises, and the communication responses to these situations. Helping professionalsJane's Crisis Communications Handbook is the 'must have' resource for all organisations that could confront any type of crisis - natural disaster, terrorism, workplace violence or mass-casualty transportation accidents. The handbook provides detailed crisis communications procedures with expert input from crisis beat reporters and emergency responders, in the public and private sectors. Whether your official title is Public Information Offi cer, or you are just assuming that role in a crisis, Jane's Crisis Communications Handbook guides you through interacting with stakeholders, working with tA guide to emergency media relations for information officers, first responders and the press This handbook provides detailed crisis communication procedures for organisations that could confront any type of crisis, whether terrorist-related, violence in the workplace or a transport accident. With expert input from emergency first responders and the public and private sectors, the handbook outlines how to work with the media to inform, direct and calm the public, employees and stakeholders before, during and after emergencies. This handbook outlines how to create communications teams and effecCrisis Communications: A Primer for Teams, ISBN-13: 9780595406135, ISBN-10: 0595406130Crisis Communications Reviews
Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis.Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations.
Key features of this fourth edition are:
- six new cases, including several international crises
- current discussion of communications technology as it relates to crises
- a Companion Website -- www.routledge.com/textbooks/fearn-banks -- with additional cases as well as supplemental materials for students and classroom resources for instructors.
A Student Workbook is also available for use with this volume, providing additional pedagogy for each chapter, including discussion questions, activities, key terms, case exercises, and worksheets.
Utilizing both classic and contemporary cases of real-world situations, Crisis Communications provides students in public relations and business with real-world perspectives and valuable insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.
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