Author: Cabinet Office
Edition:
Publisher: The Stationery Office
Binding: Paperback
ISBN: 0113313047
Price:
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ITIL Service Strategy 2011 Edition
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness.ITIL Service Strategy 2011 Edition review. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key Features The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigationRead full reviews of itil service strategy 2011 edition cabinet office.
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ITIL Service Strategy 2011 Edition, ISBN-13: 9780113313044, ISBN-10: 0113313047
author the cabinet office format paperback language english publication year 29 07 2011 subject computing it subject 2 computer communications networking title itil service strategy 2011 edition author cabinet office publisher the stationery office publication date jul 29 2011 pages 469 binding paperback dimensions 8 50 wx 10 90 hx 1 20 d isbn 0113313047 subject business economics project management brand new paperback all orders get full access to our online status tracking service allowing y
New Paperback.
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ITIL Service Strategy 2011 Edition Reviews
ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key Features The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. Summary of Updates from the Author The concepts within the publication have been clarified, without changing the overall message. The updated publication includes more practical guidance and more examples where relevant. The newly defined process of strategy management for IT services is responsible for developing and maintaining business and IT strategies, and there are now separate descriptions of business strategy and IT strategy. Financial management has been expanded, and business relationship management and demand management are now covered as processes.
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