Author: Peter Farenden
Edition: 2011
Publisher: For Dummies
Binding: Paperback
ISBN: 1119950139
Price:
You Save: 42%
ITIL For Dummies
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management.ITIL For Dummies review. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experienceRead full reviews of Itil For Dummies Ebook.
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ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience.
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general all our items our feedback faqs about us contact us item description itil for dummies 2011 for dummies lifestyles paperback ean 978 1119950134 isbn 10 1 119950139 ref gdn 1119950139 title itil for dummies 2011 for dummies lifestyles paperback author peter farenden publisher john wiley sons published
Store Search search Title, ISBN and Author ITIL For Dummies by Peter Farenden Estimated delivery 3-12 business days Format Paperback Condition Brand New ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Publisher Description ITIL For Dummies provides an easy-to-understan
ITIL for Dummies
ITIL For Dummies Reviews
It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users.
- Understanding how ITIL can help you
- Getting to grips with ITIL processes and the service lifecycle
- Implementing ITIL into your day to day work
- Learn key skills in planning and carrying out design and implementation projects
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