Customer Service Reviews

Author: Paul R. Timm
Edition: 5
Publisher: Prentice Hall
Binding: Paperback
ISBN: 0135063973
Price:
You Save: 65%

Customer Service: Career Success Through Customer Loyalty, Fifth Edition

Customer Service: Career Success through Customer Loyalty, 5e provides a systematic process for building service skills that all business people need.Customer Service review. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that exceeds customer expectations and creates loyalty and successRead full reviews of Service for All: Customer Service in a Diverse World.

Read High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce reviews by

Selected by Small Business Trends as one of the 10 Best Strategy Books to Beat the Competition

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Whatever the reason—age, ethnicity, national origin—sometimes customers do not receive equal treatment. This training video helps you create a culture of inclusiveness in every one of your locations. It makes the point that every customer deserves excellent customer service.

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Categories: Customer service->General. Contributors: Jack Rudman - Author. Format: Paperback

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How to Land a Top-Paying Customer Service Representative Job: Your Complete Guide to Opportunities, Resumes and Cover Letters, Interviews, Salaries, Promotions, What to Expect From Recruiters and More!

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NEW FRONT DESK HOTEL MOTEL CUSTOMER SERVICE BELL BLACK CHROME METAL DING DING! Always read everything before you buy.Unless stated, auction doesn't include anything other that what is seen in the photo. Grid is 1"X1"Additional shipping fees may apply to Alaska, Hawaii, Puerto Rico, Guam APO adresses BRAND NEW APPROX 3.25 DIAMETER We accept credit cards by phone. Sorry no American Express. _gsrx_vers_468 (GS 6.4 (468))

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Customer Service Reviews

Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that exceeds customer expectations and creates loyalty and success.