Author: Andersen
Edition: 2
Publisher: ASQ Quality Press
Binding: Paperback
ISBN: 0873897196
Price:
You Save: 41%
Business Process Improvement Toolbox, Second Edition
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system.Business Process Improvement Toolbox, Second Edition review. The author works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization. The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their useRead full reviews of Business Process Improvement Toolbox.
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This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjorn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization. The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and mode
BjØrn Andersen contends that continually making improvements to the way tasks of all sizes are done is the key to organizational success. In this resource for professionals and students, he presents a framework and provides practical tools they can use to create a complete business process improvement system. A new, extensive case study illustrating the methodology's use has been added for the second edition. A set of photocopiable templates is found in the appendix. Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)
The current, second edition of this book reflects the 15 years of practical experience with the Six Sigma+Lean toolbox. It is a comprehensive collection of all the tools necessary for project work and running workshops when improving processes. All tools have been illustrated in a clear and comprehensible structure with examples and tips for applying the tools included. The chronology corresponds to the procedure of an improvement project comprising the steps D(efine), M(easure), A(nalyze), I(mprove) and C(ontrol).The most important innovation of this edition is the fact that it guides the use
Complete any Construction Job on Time, within Budget, and According to Specifications. Turn to the updated Second Edition of Construction Superintendent's Operations Manual for step-by-step guidance on managing every aspect of complex construction jobs. From handling construction contracts to managing construction components and technology, this hands-on resource will help you ensure that projects are completed on time, within budget, and according to specifications. Packed with over 100 forms, sample letters, and checklists, this easy-to-use reference shows you how to organize a project, work
Business Process Improvement Toolbox, ISBN-13: 9780873897198, ISBN-10: 0873897196
Business Process Improvement Toolbox, Second Edition Reviews
The author works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization. The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented. This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.
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