Author: Deborah Borisoff
Edition: 2
Publisher: Pearson
Binding: Paperback
ISBN: 0205272940
Price:
You Save: 34%
Conflict Management: A Communication Skills Approach (2nd Edition)
Conflicts surround us daily; we see it between countries, cities, and even neighbors.Conflict Management review. Often over-looked, but equally important, is the conflict that arises between and among coworkers. This book has proven successful with professional audiences, offering clear, usable advice on how to manage conflicts that arise on the job and in personal relationships. The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing readers with a genuinely effective structure for working through differences with colleagues, friends, and others. Designed for managers and human resource departmentsRead full reviews of Conflict Resolution Quarterly Magazine Subscription.
Read Beyond Neutrality: Confronting the Crisis in Conflict Resolution reviews by
Conflict Management Reviews
Often over-looked, but equally important, is the conflict that arises between and among coworkers. This book has proven successful with professional audiences, offering clear, usable advice on how to manage conflicts that arise on the job and in personal relationships. The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing readers with a genuinely effective structure for working through differences with colleagues, friends, and others. Designed for managers and human resource departments.
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