Author: James Hoopes Edition: Publisher: Basic Books Binding: Paperback ISBN: 0738207985 Price: You Save: 49%
False Prophets: The Gurus Who Created Modern Management And Why Their Ideas Are Bad For Business Today
According to Jim Hoopes, the fundamental principles on which business is based-authority, power, control-are increasingly at odds with principles of life in a democratic society-freedom, equality, individualism.False Prophets review. False Prophets critically examines the pioneering theories of the early management thinkers, such as Taylor, Follett, Mayo, and Deming, which intended to democratize corporate life yet have proved antithetical to the successful practice of business. Hoopes challenges popular management movements that followed in the wake of these thinkers and accuses today's business theorists of perpetuating bad management in the name of democratic values. He urges executives and managers to recognize the realities of corporate life and learn to apply the principles of power. He also unveils a new management agenda that will be of paramount significance to modern organizationsRead full reviews of false prophets T Shirt.
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The false prophets are George Bernard Shaw, HG Wells, Sigmund Freud, Conan Doyle, Friedrich Nietzsche, Ernst Haeckel, Mark Twain and Anatole France.
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An eyebrow-raising exposÉ of the strange and shocking side of history's religions, cults, and spiritual movements What is the meaning of life? Since the dawn of civilization, humankind has sought to answer the mysteries of existence. Unfortunately this restless search for the divine has, all too often, driven seekers in regrettable directions—toward the comically ridiculous and irrational but also the frighteningly horrific and maniacal. Arm yourself with God's Lunatics before your next encounter with those who have been blinded by the light. Award-winning author Michael Largo, "the Capote
False Prophets critically examines the pioneering theories of the early management thinkers, such as Taylor, Follett, Mayo, and Deming, which intended to democratize corporate life yet have proved antithetical to the successful practice of business. Hoopes challenges popular management movements that followed in the wake of these thinkers and accuses today's business theorists of perpetuating bad management in the name of democratic values. He urges executives and managers to recognize the realities of corporate life and learn to apply the principles of power. He also unveils a new management agenda that will be of paramount significance to modern organizations.A rich and lively read, False Prophets provides a refreshingly new and original overview of the history of management in the larger context of the American culture, brilliantly illustrating its evolution-from the ivory tower to the shop floor.
Author: Stewart D. Friedman Edition: 1 Publisher: Harvard Business School Press Binding: Hardcover ISBN: 1422103285 Price: You Save: 63%
Total Leadership: Be a Better Leader, Have a Richer Life
Now more than ever, your success as a leader isn't just about being a great business person.Total Leadership review. You've got to be a great person, performing well in all domains of your life -- your work, your home, your community, and your private self.
That's a tall order.
The good news is that, contrary to conventional wisdom about "balance," you don't have to assume that these domains compete in a zero-sum game. Total Leadership is a game-changing blueprint for how to perform well as a leader not by trading off one domain for another, but by finding mutual value among all fourRead full reviews of Total Leadership: Be a Better Leader, Have a Richer Life.
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About the Author Jim Barrett is a psychologist and consultant with many years of experience advising organizations on their selection procedures and assessment systems. He is the co-author of Test Your Own Aptitude and author of How to Pass Advanced Aptitude Tests and Aptitude, Personality and Motivation TestsTÃ (all published by Kogan Page).
What if you could improve your performance in the areas that seem to be most at odds with each other - work and life beyond work - at the same time? Most of us assume it can't be done. But contrary to the conventional wisdom, the different domains of our lives don't have to compete in a zero-sum game. However, managing them takes real leadership skill. Adapted from author Stew Friedman's popular Wharton School course, Total Leadership will help you identify your core valueswhat's fundamentally important to youand make them come alive in your everyday actions at work, at home, in your community
Through a combination of exercises, diagnostics, dialogues, and experiments, readers learn how to redefine and expand their roles as leaders, and to enhance performance in all aspects of their lives.
This may include some light spine or cover creasing and yellowing to page edges, as well as other minor defects. Description BOOK - CONDITION: New TITLE:Total Leadership: How to Inspire and Motivate Through Effective Leadership (Professional Paperbacks) AUTHOR: James Barrett ISBN: 0749425776 EAN: 9780749425777 BINDING: Paperback PUBLISHER: Kogan Page Ltd PUBLICATION DATE: 1998-02-28 NO. OF PAGES: 192 HEIGHT: 2.7919 centimeters WIDTH: 15.2284 centimeters LENGTH: 22.8426 centimeters
You've got to be a great person, performing well in all domains of your life -- your work, your home, your community, and your private self.
That's a tall order.
The good news is that, contrary to conventional wisdom about "balance," you don't have to assume that these domains compete in a zero-sum game. Total Leadership is a game-changing blueprint for how to perform well as a leader not by trading off one domain for another, but by finding mutual value among all four. Stew Friedman shows you how to achieve these "four-way wins" as a leader who can:
Be real: Act with authenticity by clarifying what's important
Be whole: Act with integrity by respecting the whole person
Be innovative: Act with creativity by experimenting to find new solutions
With engaging examples and clear instruction, Friedman provides more than thirty hands-on tools for using these proven principles to produce stronger business results, find clearer purpose in what you do, feel more connected to the people who matter most, and generate sustainable change.
Most leadership development books focus only on your professional skills, while books about personal growth concentrate on your needs beyond work. Total Leadership is different. It's a unique and long-awaited resource that shows how to win in all domains of life.
Author: Karen Eich Drummond Edition: 7th Publisher: John Wiley and Sons Binding: Hardcover ISBN: 0470052422 Price: You Save: 0%
Nutrition for Foodservice and Culinary Professionals
The Study Guide to Accompany Nutrition for Foodservice and Culinary Professionals, Seventh Edition is a useful tool to help students study and review the material in the textbook Nutrition for Foodservice and Culinary Professionals.Nutrition for Foodservice and Culinary Professionals review. It contains 13 chapters of learning objectives; chapter outlines; nutrition web explorer; chapter review quizzes; and student worksheetsRead full reviews of nutrition for foodservice & culinary professionals lisa brefere & karen drummond.
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Nutrition for Foodservice and Culinary Professionals
Nutrition for Foodservice and Culinary Professionals SEVETH Edition by Karen Drummond Lisa Brefere Previously Owned, In NEAR -NEW Condition . Hardback College Book: Nutrition for Foodservice and Culinary Professionals Seventh Edition by Karen Eich Drummond Lisa M. Brefere. UPC: 978-0-470-05242-6
Nutrition for Foodservice and Culinary Professionals, 4th Edition ISBN :9780471347774 Title :Nutrition for Foodservice and Culinary Professionals, 4th Edition Authors :Karen Eich Drummond, Lisa M. Brefere Binding :Hardcover Publisher :Wiley Publication Date :Aug 11 2000 Edition : Condition :Used - Acceptable
The Study Guide to Accompany Nutrition for Foodservice and Culinary Professionals, Seventh Edition is a useful tool to help students study and review the material in the textbook Nutrition for Foodservice and Culinary Professionals . It contains 13 chapters of learning objectives; chapter outlines; nutrition web explorer; chapter review quizzes; and student worksheets. The purpose is to reinforce learning, support your study efforts, and assist you in mastering the material.
Nutrition for Foodservice and Culinary Professionals, Sixth Edition by Karen Eich Drummond and Lisa M. Brefere “Nutrition for Foodservice and Culinary Professionals” is the must-have reference for the most thorough, up-to-date information on nutrition and diet. New and expanded materials in this Sixth Edition addresses important topics such as the 2005 Dietary Guidelines for Americans, MyPyramid, balanced menu options and recipe ideas for morning and afternoon breaks, basic principles of fo
Nutrition for Foodservice and Culinary Professionals Reviews
It contains 13 chapters of learning objectives; chapter outlines; nutrition web explorer; chapter review quizzes; and student worksheets. The purpose is to reinforce learning, support your study efforts, and assist you in mastering the material.
Author: Paul Greenberg Edition: 4 Publisher: McGraw-Hill Osborne Media Binding: Hardcover ISBN: 0071590455 Price: You Save: 62%
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series)
A social revolution in how we communicate has taken place in recent years.CRM at the Speed of Light, Fourth Edition review. Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise.
Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM workRead full reviews of CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers.
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CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers: Paul Greenberg
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Enga ISBN :9780071590457 Title :CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Enga Authors :Greenberg, Paul Binding :Hardcover Publisher :McGraw-Hill Osborne Media Publication Date :Nov 18 2009 Edition : Condition :Used - Good About Goodwill Industries of Orange County, CA Our company is dedicated to providing you with the best quality, lowest cost pr
payment | shipping rates | returns CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series) Product Category :Books ISBN :0071590455 Title :CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series)EAN :9780071590457 Authors :Paul Greenberg Binding :Hardcover Publisher :McGraw-Hill Osborne Media Publication Date :2009-11-18 Pages :698 Sign
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Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise.
Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM work.
Written by CRM guru Paul Greenberg, CRM at the Speed of Light, Fourth Edition, reveals best practices for a successful Social CRM implementation. Greenberg explains how this new paradigm involves the customer in a synergetic discussion to provide mutually beneficial value in a trusted and transparent business environment.
Throughout this definitive volume, you'll find examples of the new strategies for customer engagement and collaboration being used by cutting-edge companies, along with expert guidance on how your organization can and should adopt these innovations.
CRM at the Speed of Light, Fourth Edition, reviews the lat4est technological developments in the operational side of CRM, including vertical applications, and explains the fundamentals of the multifaceted CRM framework.
Find out why Paul Greenberg was named the #1 CRM influencer by InsideCRM in the completely recast edition of this international bestseller.
In addition to being the author of the bestselling CRM at the Speed of Light, Paul Greenberg is President of The 56 Group, LLC, a customer strategy consulting firm focused on cutting-edge CRM strategic services; a founding partner of the CRM training company, BPT Partners, LLC, a training a consulting venture composed of a number of CRM luminaries that has become the certification authority for the CRM industry; co-chairman of Rutgers University's CRM Research Center; Executive Vice President of the CRM Association; and a Board of Advisors member of the Baylor University MBA Program for CRM majors. Paul was named one of the most influential CRM leaders in 2008 by CRM Magazine. He is known for his work on the use of social media in CRM as tools for customer collaboration with a company. Currently, Paul lives in Manassas, Virginia, with his wife and five cats. You can reach him at paul-greenberg3@comcast.net, follow him on Twitter at www.twitter.com/pgreenbe, or join up with him on LinkedIn or Facebook.
Praise for CRM at the Speed of Light
"[This book] is a testament to Greenberg's profound grasp of the control revolution that is upon us. Customers seizing control from business. Citizens demanding control and accountability from their governments. Political campaigns and charities being rewarded by shifting power to their supporters. Quite simply, it is the definitive work for anyone committed to putting the social customer at the center of their operation." -- Brian Komar, Director of Interacitve Marketing and CRM, Center for American Progress
"With great insights, great stories, and great inforamtion, Paul Greenberg analyzes the impact of every major industry development on vendor/customer relationships. Not only is he on top of his game, he makes reading this edition as enjoyable as it was to read the previous three. This is an absolute must-read for anyone serious about understanding how to best serve today's social customer." -- Brent Leary, CRM industry analyst and co-author of Barack 2.0: Social Media Lessons for Small Business
"Web 2.0 hiot and Paul Greenberg couldn't resist telling us what it all means. Lucky for us. This edition is packed with new insights about how online conversations are changing the nature of customer relations. Think the CRM market is crazy now? Hitch a ride on Greenberg's shoulders because you ain't seen nothing yet." -- Paul Gillin, author of The New Influencers and Secrets of Social Media Marketing."
"As we make the shift to SCRM, Paul's insights provide a much needed framework on how to navigate a more connected, social, and collaborative enterprise." -- R "Ray" Wang, Partner, Enterprise Strategy, Altimeter Group, LLC
"Paul Greenberg is one of the most astute minds in CRM and social media today. His book remains the bible for companies employing CRM. The added focus on blending new and social media into Paul's philosophy of CRM will keep this as the first book companies reach for to enhance the customer relationship in the new century." -- Jay Dunn, Vice President of Marketing, Lane Bryant
"Paul Greenberg shares his unparalleled expertise on the dramatic evolution from CRM 1.0 to CRM 2.0 with unique insightful examples. It is a must read for anyone looking to transform the potential of CRM into long-lasting competitive advantage in a rapidly changing business environment." -- Jujhar Singh, Senior Vice President, SAP CRM Product Management
Author: Edition: 2 Revised Publisher: Univ of Science & Philosophy Binding: Paperback ISBN: 1879605732 Price: You Save: 25%
Think: The 1st Principle of Business Ethics
Think review. Read full reviews of Think Chair.
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New Flavor - Magnetic Black Hole. Magnetic Black Hole is crazy weird, magnetic, and comes with a Neodymium Iron Boron magnet! The Ultimate Stress Reduction office toy is here. Of course you remember playing with putty as a kid. Welp, this aint your kids putty. Adult sized, and as feature-rich as your favorite Operating System, the Smart Mass putty from ThinkGeek makes living life fun all over again...
"The Think Chair by Steelcase is the simplest, most streamlined embodiment of Steelcase's understanding of people who sit and how they sit throughout the day. Its back and seat flexors follow the user's movements and position shifts, adjusting itself intuitively."
Think is the chair with a brain and a conscience. It's intelligent enough to understand how you sit and adjust itself intuitively. It's thoughtful enough to measure and minimize its lifelong impact on the environment. In fact the Think chair is the first product to ever receive Cradle to Cradle TM Product Certification from McDonough Braungart Design Chemistry's (MBDC).
Strategic thinking is a powerful and invaluable skill, one that leads to greater chances of success in whatever professional and personal projects you're involved in. It involves setting goals, developing long-range plans, anticipating the unexpected, analyzing your environment, and even cooperating with your competitors. With Strategic Thinking Skills, you'll get a simple and comprehensive guide to the skills, tactics, techniques, tools, case studies, and lessons behind this all-important process. Award-winning Professor Stanley K. Ridgley of Drexel University has crafted these 24 lectures as
Think Tank Airport Security V2.0, Carry On Roller Bag for Photo Gear The Think Tank Airport Security V2.0 Carry On Roller Bag is designed for USA domestic carry-on, this roller provides advanced security features for traveling with the maximum amount of e
Crucial Conversations: Tools for Talking When Stakes Are High
Business
Self-Help
Crucial Conversations
Kerry Patterson, Al Switzler
Joseph Grenny, Ron McMillan
Learn how to keep your cool and get the results you want when emotions flare.Crucial Conversations review. /p>
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
Prepare for high-impact situations with a six-minute mastery technique
Make it safe to talk about almost anything
Be persuasive, not abrasive
Keep listening when others blow up or clam up
Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation againRead full reviews of Crucial Conversations Tools for Talking When Stakes Are High, Second Edition.
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The 'New York Times' and 'Washington Post' bestseller that changed the way millions communicate ' 'Crucial Conversations'] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.'--from the Foreword by Stephen R. Covey, author of 'The 7 Habits of Highly Effective People' 'The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations.'--Mark Victor Hans
How to handle difficult discussions in the workplace Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately. The author team shares their years of research and experience so that you can benefit from their case studies and examples, all of which are aimed at increasing the confidence of anyone working in a management or leadership role. You'll discover how the science of human behaviorboth verbal and nonverbalplays an enormous role w
Crucial conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart t
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
Prepare for high-impact situations with a six-minute mastery technique
Make it safe to talk about almost anything
Be persuasive, not abrasive
Keep listening when others blow up or clam up
Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author: Ori Brafman Edition: Publisher: Crown Business Binding: Paperback ISBN: 0385529066 Price: You Save: 53%
Click: The Forces Behind How We Fully Engage with People, Work, and Everything We Do
You know the feeling.Click review. You meet someone new—at a party or at work—and you just hit it off. There is an instant sense of camaraderie. In a word, you “click.” From the bestselling authors of Sway,Click is a fascinating psychological investigation of the forces behind what makes us click with certain people, or become fully immersed in whatever activity or situation we’re involved inRead full reviews of Addi CLICK Bamboo Interchangeable Needle Set.
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Click Black Keypad Hidden Time
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For those of us who prefer wood - addi has obliged with this interchangeable needle set. 8 tips and three different cords, plus a connector - to give you over 500 different length/size combinations. No tools, no screwing in, no stripped threads - just insert the tip into the cord, twist and click - you're ready to knit! Awesome!
4Sevens Preon Click Switch BLACK. Spare black-anodized aluminum Preon "clicky" tailcap. This tailcap fits any Preon and allows activation to be done by clicking the tailcap when the head/bezel is fully tightened.
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The Graco SnugRide® Click Connect™ 40 is the ONLY newborn to 2 year infant car seat for infants from 4-40lbs. The 8 position adjustable base grows with your child providing the most leg room and a comfortable ride for up to 2 years old . Simply Safe Adjust™ Harness System is safe and simple with a one-hand harness and headrest adjustment. It also includes a one hand height-adjustable head rest and no-rethread harness for best head protection and fit to your child. The Click Connect™ technology provides a one-step secure attachment to all Graco Click Connect™ Strollers to create a trav
You meet someone new—at a party or at work—and you just hit it off. There is an instant sense of camaraderie. In a word, you “click.” From the bestselling authors of Sway,Click is a fascinating psychological investigation of the forces behind what makes us click with certain people, or become fully immersed in whatever activity or situation we’re involved in.
From two co-workers who fall head over heels for each other while out to dinner and are married a month later (and fifteen years later remain just as in love), to a team of scientists who changed the world with the magic of their invention, these kinds of peak experiences, when our senses are completely focused on the moment, are something that individuals—and companies—strive to achieve. After all, when you’re in the “zone,” you’re happier and more productive. Why is it that we click in certain situations and with certain people, but not with others? Can this kind of magical connection be consciously encouraged? Is there a way to create such peak experiences, whether on a date or in your job?
According to Ori and Rom Brafman, there is.
In a powerful, story-driven narrative that weaves together cutting-edge research in psychology and sociology, the Brafmans explore what it means to “click”: the common factors present when our brain and senses are fully engaged. They identify five “accelerators” that increase the likelihood of these kinds of magic connections in our work and relationships.
From actors vying for a role on a popular TV series to police officers negotiating with hostage takers, we learn how one can foster an environment where we can click with another person and shape our thinking, behavior, and emotions.
A fascinating journey into how we engage with the world around us, Click will transform our thinking about those moments when we are in the zone and everything seems to fall into place.
Acclaim for Sway:
“A provocative new book about the psychological forces that lead us to disregard facts or logic and behave in surprisingly irrational ways.” –New York Times
“A unique and compulsively readable look at unseen behavioral trends.” –Fortune
"A breathtaking book that will challenge your every thought, Sway hovers above the intersection of Blink and Freakonomics."--Tom Rath, coauthor of the New York Times #1 bestseller How Full Is Your Bucket?
“[An] engaging journey through the workings—and failings—of the mind…Their stories of senselessness…are as fascinating as the lessons we learn from them.” –Fast Company
"Count me swayed--but in this instance by the pull of entirely rational forces. Ori and Rom Brafman have done a terrific job of illuminating deep-seated tendencies that skew our behavior in ways that can range from silly to deadly. We'd be fools not to learn what they have to teach us."--Robert B. Cialdini, author of New York Times bestseller Influence
"If you think you know how you think, you'd better think again! Take this insightful, delightful trip to the sweet spot where economics, psychology, and sociology converge, and you'll discover how our all-too-human minds actually work."--Alan M. Webber, founding editor of Fast Company
