Author: Steve Zaffron
Edition: 1
Publisher: Jossey-Bass
Binding: Paperback
ISBN: 111804312X
Price:
You Save: 46%
The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life
A proven system for rallying all of an organizations' employees around a new vision and ideas for making the vision stick
When something at work isn't going smoothly, managers struggle with what part of the problem to tackle first.The Three Laws of Performance review. Do they start with cost reduction? Or should they go for process improvements first? The authors—who have helped hundreds of companies and individuals change and improve—say spend time and money adjusting the systems in which people operate, rather than targeting people and their performance directly. The authors show that it's in fact possible to change everything at once—with a focus on making such transformations permanent and repeatable.
- Brand-new Introduction written for the paperback edition
- Filled with illustrative examples from Northrup Grumman, BHP-Billiton, Reebok, Harvard Business School, and many others
- Two experts in the field show how to make major transformations happen
The book outlines a process for engaging all employees to buy-in to an improved vision of an organization's new and improved future.
Amazon-Exclusive Q&A with Steve Zaffron and Dave Logan
  Read The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life reviews by A proven system for rallying all of an organizations' employees around a new vision and ideas for making the vision stickWhen something at work isn't going smoothly, managers struggle with what part of the problem to tackle first. Do they start with cost reduction? Or should they go for process improvements first? The authors--who have helped hundreds of companies and individuals change and improve--say spend time and money adjusting the 'systems' in which people operate, rather than targeting people and their performance directly. The authors show that it's in fact possible to change everythi  author dave logan author steve zaffron format paperback language english publication year 27 09 2011 series jb warren bennis series subject management business economics industry subject 2 management business general themonsterbookshop co uk in titles description add my store to your favorites and receive my email newsletters about new items and special promotions general interest the three laws of performance rewriting the future of your organization and your life jb warren bennis series item  The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life  The Three Laws of Performance  Store Search search Title, ISBN and Author The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life by Steve Zaffron, Dave Logan Estimated delivery 3-12 business days Format Hardcover Condition Brand New When something at work isn t going smoothly, managers struggle with what part of the problem to tackle first. Do they start with cost reduction? What about morale? Or should they go for process improvements first? They pick the problem to work on and, depending on The Three Laws of Performance ReviewsDo they start with cost reduction? Or should they go for process improvements first? The authors—who have helped hundreds of companies and individuals change and improve—say spend time and money adjusting the systems in which people operate, rather than targeting people and their performance directly. The authors show that it's in fact possible to change everything at once—with a focus on making such transformations permanent and repeatable.
The book outlines a process for engaging all employees to buy-in to an improved vision of an organization's new and improved future. Amazon-Exclusive Q&A with Steve Zaffron and Dave Logan
The laws of performance are universal. That is, any time people are involved in a situation, the laws apply. They aren’t steps or tips, but general principles that are always at work. They are also phrased in a precise way, to give maximum insight and applicability. The laws are: 1. How people perform correlates to how situations occur to them. 2. How situations occur arises in language. 3. Future based language transforms how situations occur to people. In your opinion, what do leaders struggle with the most and how can the laws help them? The two biggest issues we hear from leaders are lack of buy-in and an absence in ownership. The first problem often becomes acute when the leaders, working with experts, determine what plan people should implement, and the work force doesn’t want to do it, or doesn’t engage with passion. Many leaders try to solve the resulting issues with incentives, which often make the problem worse, as Daniel Pink’s book Drive demonstrates. The second problem--absence of ownership--is related to lack of buy-in, but runs deeper. The problem, as many leaders have expressed to us, is that people don’t treat the business as though it’s their business. In some cases, it literally is their business, for example when people have some equity in the company through stock options. Yet even in many of these situations, people don’t act as though they are owners. Many leaders have expressed that nothing they ever tried has fixed the ownership problem. The Three Laws of Performance can help with both problems by encouraging leaders to see that people’s actions are correlated to how situations occur to them. The second and third laws, taken together, say that future-based language—such as declarations, promises, and commitments—transform how situations occur to people. By focusing on the way in which things are “ occurring to the people, their actions naturally shift. The point is clear when we remember that the Declaration of Independence transformed how the experience of being a colonist occurred for the colonists. The facts hadn’t changed—the British still asserted their control. But the actions of the colonists shifted in a dance with the Declaration. What had been skirmishes by the colonists now became full-scale war and eventually the birth of a nation.
It seems that people can apply the lessons here in many ways – how they communicate, how they think, how they act. Since publishing the hardcover version is there a “way” that stands out to you? Since we’re writing about laws, and not tips or techniques, there is not a single “way.” Rather, there is a general flow of conversations that taps into the power of the Three Laws. The flow goes something like this: 1. Ask people: what is the “default future?” That is, what do people see coming at them in the future, almost for certain and unless something completely unexpected happens? Getting and experiencing what people see as the default future gives everyone insights into how people are experiencing the organization and their opportunities in it. 2. Go deeper:, asking people: “if this default future existed throughout the organization, what actions would people find themselves taking, perhaps even without thinking?” Even though people may not want the default future, it acts as a mostly unspoken, often unconscious, self-fulfilling prophecy. People find themselves making it happen through their actions. Getting people to see their role in this process is critical. People created the default future, and are actively bringing it about. The same people can rewrite the future. 3. Ask people: “is this default future what you want?” If the answer is a resounding “no,” they have the ability to set the default future aside and create something new. 4. Invite people to consider this question: “what do you really want instead?” People should speculate until a new future—technically, called an “invented future,” takes shape. For an invented future to be effective, it must take people’s individual concerns into account, as well as the concerns of the organization and its stakeholders. 5. Develop projects that make realize an aspect of the invented future. As people successfully implement the projects resulting from this flow, the invented future occurs as more attainable to people. Over time, people will find themselves acting in line with the invented future. There are no steps required, no need to remember to act in a certain way. Elevated performance is now natural and automatic. In your new epilogue to the paperback edition you zero on the three critical implications for leadership SINCE the first version in hardcover came out. Which one really stands out and why ? The fundamental aspect of leadership that most people miss is the importance of listening. Listening, as we describe it, is not simply gathering data and opinions from people, but rather exploring how situations occur to them, what they aspire to make happen, and what stands in their way. By listening in this way, leaders combine what they hear from lots of people into an invented future that represents the bulk of people’s concerns. When people hear the invented future, they say, “That speaks for me!” because it is, in part, their idea. Lack of buy-in and ownership are replaced with excitement, inspired action, and full engagement. People seem to describe this as a “different” type of business book? Why is that? In working with our editor, Warren Bennis, our goal was not to write another list of steps or platitudes. Frankly, such books accomplish little more than short-term motivation, or incremental improvement. Our goal was to focus on the fundamental laws that govern human performance. We didn’t set out to write a simple book, but rather, a book that would make an impact. People have told us that the Three Laws of Performance has allowed them to approach old problems in new ways, and often move to elevated performance in much shorter time, and with less effort, than they had thought possible. This book taps into what appears to be a shift in organizations to more openness, transparency etc. Do you agree? How so ? Yes, we agree. Organizations are going through a shift for a variety of reasons, perhaps most importantly the ability to connect with other people. Years ago, companies could hide activities, especially in the developing world. Today, these activities are captured by cell phones and shared on social media. There’s really no place to hide anymore. As a result, organizations need to transform adversarial relationships with governments, local populations, unions, and communities, into partnerships. Doing so requires really grasping why people do what they do. We believe the Three Laws of Performance gives leaders a unique insight into how to make this shift one in a way that inspires greater levels of satisfaction, results, and the experience of making a difference. 
Sunday, 20 November 2011101 Sample Write-Ups for Documenting Employee Performance Problems Reviews Author: Paul Falcone Edition: Second Edition Publisher: AMACOM Binding: Paperback ISBN: 0814415466 Price: You Save: 44% 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & TerminationThere's no escaping problem employees.101 Sample Write-Ups for Documenting Employee Performance Problems review. But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of "101 Sample Write-Ups for Documenting Employee Performance Problems" explains the disciplinary process from beginning to end and provides ready-to-use model documents in print and on disk that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment, drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much moreRead full reviews of 101 Sample Write-Ups for Documenting Employee Performance Problems, 2n. Read 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination, Second Edition reviews by 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination, Second Edition - Paul Falcone  Guide to Progressive Discipline and Termination, latest developments in employment law, 101 Sample Write-Ups for Documenting Employee Performance Problems. Explains disciplinary process, provides ready-to-use model documents - in print and on CD.  Review "In 101 Sample Write-Ups for Documenting Employee Performance Problems, the author, Paul Falcone, a human resource executive, covers everything from disciplining probationary employees to how to communicate senior-level firings. It even comes with a CD-ROM that includes all the sample forms. obviously, managers will want to run these by their companyòÀÙs lawyers before doing anything, but it seems like a solid place to start." -- Paul Brown's Tool Kit column in The New York Timesif(window.uet){uet("be")}if(window.onLdEnd){if(window.addEventListener){window.addEventListener("load",win  101 Sample Write-Ups for Documenting Employee Performance Problems by Paul Falcone US Edition All previously owned books are guaranteed to be in good condition. If you're not satisfied with your order, just contact us and we will address any issues.If you have any specific questions about a book prior to ordering, feel free to ask. Need your book fast?You came to the right place. We ship all orders within 24 business hours. Please take a look at all of our shipping options. Media mail typically  101 Sample Write-Ups for Documenting Employee Performance Problems AMERM 9780814415467 09780814415467 101 Sample Write-Ups for Documenting Employee Performance Problems ReviewsBut with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of "101 Sample Write-Ups for Documenting Employee Performance Problems" explains the disciplinary process from beginning to end and provides ready-to-use model documents in print and on disk that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment, drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly legally.
Thursday, 10 November 2011Quality Audits for Improved Performance Author: Dennis R. Arter Edition: 3 Publisher: Amer Society for Quality Binding: Paperback ISBN: 0873895703 Price: You Save: 42% Quality Audits for Improved PerformanceA necessity for auditors, audit managers, audit teams, and all quality professionals.Quality Audits for Improved Performance review. The Quality Audits for Improved Performance, Third Edition, provides established techniques and serves as a guide to learning and applying the basic techniques of quality auditing. Author Dennis Arter continues to expand on the audit principles to show how the quality audit can improve business performance. The new edition features: Arter addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others. He provides supportive examples and checklists throughout the book to help make this one of the best single-source reference guidesRead full reviews of Quality Audits For Improved Performance By Dennis R. Arter Paperback Book. Read Quality Audits for Improved Performance, Third Edition reviews by Provides established techniques and serves as a guide to learning and applying the basic techniques of quality auditing. Author Dennis Arter expands on audit principles to show how the quality audit can improve business performance.  Store Search search Title, ISBN and Author Quality Audits for Improved Performance by Dennis R. Arter Estimated delivery 3-12 business days Format Paperback Condition Brand New Details ISBN 0873895703 ISBN-13 9780873895705 Title Quality Audits for Improved Performance Author Dennis R. Arter Format Paperback Year 2002 Edition 3rd Publisher ASQ Quality Press Dimensions 0.5 in. x 0.7 in. x 8.8 in. About Us Grand Eagle Retail is the ideal place for all your reading and entertainment needs! With fas  format paperback title quality audits for improved performance author dennis r arter publisher asq pr publication date dec 01 2002 pages 142 binding paperback edition 3 rd dimensions 5 75 wx 8 75 hx 0 25 d isbn 0873895703 subject business economics auditing description this brief guide describes the established techniques of quality auditing and explains how it can improve business performance a general auditing model is outlined with specific attention to the demands of process audits auditor  Powered by Frooition Pro Click here to view full size. Full Size Image Click to close full size. Quality Audits for Improved Performance - Book NEW Author(s): Dennis R. Arter Format: Paperback # Pages: 142 ISBN-13: 9780873895705 Published: 12/01/2002 Language: English Weight: 0.55 pounds Brand new book. About Us Payment Shipping Customer Service FAQs Welcome to MovieMars All items are Brand New. We offer unbeatable prices, quick shipping times and a wide selection second to none. Purchases come  Quality Audits for Improved Performance, ISBN-13: 9780873895705, ISBN-10: 0873895703 Quality Audits for Improved Performance ReviewsThe Quality Audits for Improved Performance, Third Edition, provides established techniques and serves as a guide to learning and applying the basic techniques of quality auditing. Author Dennis Arter continues to expand on the audit principles to show how the quality audit can improve business performance. The new edition features: Arter addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others. He provides supportive examples and checklists throughout the book to help make this one of the best single-source reference guides. Quality practitioners and registrars will find this book to be a useful tool. Contents: Saturday, 29 January 2011High Commitment High Performance Author: Michael Beer Edition: 1 Publisher: Jossey-Bass Binding: Hardcover ISBN: 0787972282 Price: You Save: 50% High Commitment High Performance: How to Build A Resilient Organization for Sustained Advantage"In these economic times this book is more important than ever.High Commitment High Performance review. A must-read for the leaders of today and tomorrow." Douglas R. Conant, president and chief executive officer, Campbell Soup Company Praise for High Commitment, High Performance "It is seldom that I read a book about leadership and get excited; this one did that to me. The author has found values and aspects of leadership that have worked well for long term execution of strategiesRead full reviews of High Commitment High Performance: How to Build A Res..., 9780787974381. Read High Commitment High Performance: How To Build A Resilient Organization For Su.. reviews by author michael beer format hardback language english publication year 13 12 2007 subject management business economics industry subject 2 management business general goddings limited presents high commitment high performance how to build a resilient organization for sustained advantage isbn 0787972282 author michael beer publisher jossey bass date 2009 08 10 seller sku gard 0787972288 qty available 1 format hardcover condition new notes brand new book will ship 1 st class to the uk or airmail wo  High Commitment High Performance: How to Build A Resilient Organization for Sustained Advantage, ISBN-13: 9780787974381, ISBN-10: 0787974382  Store Search search Title, ISBN and Author High Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage by Michael Beer Estimated delivery 3-12 business days Format Hardcover Condition Brand New This resource outlines how to create value for a company through strategic human resource management. It focuses on three issues outside of the typical HRM arena: 1) How to help managers create and sustain outstanding performance in their organizations. Publisher Desc  How to create the high-performance, high-commitment organizationIntegrating knowledge from strategic management, performance management, and organization design, strategic human resource expert and Harvard Business School Professor Michael Beer outlines what the high-commitment, high-performance organization looks like and provides practitioners with the transformation process to help them get there. Starting with leaders who have the right values, Beer shows how to weave together a complete system that includes top-to-bottom communication, organization design, HR policies, and leadership tran  "In these economic times this book is more important than ever. A must-read for the leaders of today and tomorrow." Douglas R. Conant, president and chief executive officer, Campbell Soup Company Praise for High Commitment, High Performance "It is seldom that I read a book about leadership and get excited; this one did that to me. The author has found values and aspects of leadership that have worked well for long term execution of strategies. For Boards and ceos, this is a great book."- Leif Johansson, president and chief executive officer, Volvo Group "Resilience promises to be the distingui High Commitment High Performance ReviewsA must-read for the leaders of today and tomorrow." Douglas R. Conant, president and chief executive officer, Campbell Soup Company Praise for High Commitment, High Performance "It is seldom that I read a book about leadership and get excited; this one did that to me. The author has found values and aspects of leadership that have worked well for long term execution of strategies. For Boards and CEOs, this is a great book." "Resilience promises to be the distinguishing characteristic of companies that will prosper from the current economic crisis. Mike Beer's new book is a compelling manual for success in this new economy." "A must read for leaders who want to develop an edge by building a resilient organization for competitive advantage. Beer's views and recommendations are based on extensive research." "With decades of teaching and research and close engagement with companies, Michael Beer has written a book that not only makes the case for building a high commitment organization, but also provides practical advice for doing it." "Beer brings a multi-disciplinary perspective from his extensive experience in industry and academia to reveal how leaders of HCHP organizations break through internal barriers and manage multiple tensions in their quest for sustainable value-creation." "Mike Beer brings his wealth of research and experience to provide fresh insights to the enduring question of what makes companies succeed over the long run. I have utilized many of the principles successfully and recommend them to any corporate leader committed to building an outstanding organization." Sunday, 22 August 2010Enhancing Trader Performance Reviews Author: Brett N. Steenbarger Edition: 1 Publisher: Wiley Binding: Hardcover ISBN: 0470038667 Price: You Save: 51% Enhancing Trader Performance: Proven Strategies From the Cutting Edge of Trading Psychology (Wiley Trading)Through his own trading experiences and those of individuals he has mentored, Dr.Enhancing Trader Performance review. Brett Steenbarger is familiar with the challenges that traders face and the performance and psychological strategies that can meet those challengesRead full reviews of Enhancing Trader Performance: Proven Strategies From the Cutting Edge of Trading Psychology. Read Enhancing Trader Performance: Proven Strategies From the Cutting Edge of Trading Psychology reviews by Enhancing Trader Performance: Proven Strategies From the Cutting Edge of Trading Psychology: Brett N. Steenbarger  Through his own trading experiences and those of individuals he has mentored, Dr. Brett Steenbarger is familiar with the challenges that traders face and the performance and psychological strategies that can meet those challenges. In Enhancing Trader Performance, Steenbarger shows you how to transform talent into trading skill through a structured process of expertise development and reveals how this approach can help you achieve market mastery. From the Inside Flap Trading is a performance disc  Enhancing Trader Performance  Store Search search Title, ISBN and Author Enhancing Trader Performance: Proven Strategies from the Cutting Edge of Trading Psychology by Brett N. Steenbarger Estimated delivery 3-12 business days Format Hardcover Condition Brand New Praise for quot;Enhancing Trader Performance quot; quot;Brett Steenbarger gives traders the best tool to improve their own trading: a look into themselves. By setting up a quantifiable, positive learning system, Brett allows anyone, from experienced fund managers t  Through his own trading experiences and those of individuals he has mentored, Dr. Brett Steenbarger is familiar with the challenges that traders face and the performance and psychological strategies that can meet those challenges. In Enhancing Trader Performance, Steenbarger shows you how to transform talent into trading skill through a structured process of expertise development and reveals how this approach can help you achieve market mastery. Enhancing Trader Performance ReviewsBrett Steenbarger is familiar with the challenges that traders face and the performance and psychological strategies that can meet those challenges. In Enhancing Trader Performance, Steenbarger shows you how to transform talent into trading skill through a structured process of expertise development and reveals how this approach can help you achieve market mastery.
Monday, 16 August 2010Perfect Phrases for Performance Reviews 2/E Author: Douglas Max Edition: 2 Publisher: McGraw-Hill Binding: Paperback ISBN: 0071745076 Price: You Save: 55% Perfect Phrases for Performance Reviews 2/E (Perfect Phrases Series)THE RIGHT PHRASE FOR EVERY SITUATION .Perfect Phrases for Performance Reviews 2/E review. . . EVERY TIMEThe ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs? This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areasRead full reviews of Perfect Phrases For Performance Reviews 2/E Ebook. Read Perfect Phrases for Performance Reviews 2/E reviews by Perfect Phrases for Performance Reviews 2/E, ISBN-13: 9780071745079, ISBN-10: 0071745076  Buy Perfect Phrases for Performance Reviews 2/E by Douglas Max,Robert Bacal and Read this Book on Kobo's Free Apps. Discover Kobo's Vast Collection of Ebooks Today - Over 3 Million Titles, Including 2 Million Free Ones!  This is a digital book.  Perfect Phrases for Performance Reviews 2/E (Perfect Phrases Series) 0071745076 Author: Douglas Max; Robert Bacal Publisher: McGraw-Hill Date: 2010-11-10 Qty Available: 1 Format: ![Perfect Phrases for Performance Reviews 2/E [ebook]](https://lh3.googleusercontent.com/blogger_img_proxy/AEn0k_u3sGtdYq6oO5qA-dcYZmo61iP0sgJAUNEO1-khFhPvf6ZGQw6MO3ZrME43FiDGNmwRZkQWPD_yPH3AkzEorKl71G-JSjjxq6ogG8szGNGx3Uzle0h8GM4U8Fh57pKnNGr7pio4E_QbXwYjqMQLugH6Wu73H9MjGGuK9955W0IxcQ7RkI1PshQq2vSR6MsVBk-jgA=s0-d) The Right Phrase for Every Situation . . . Every TimePerfect Phrases for Setting Performance Goals has hundreds of precisely-worded phrases you can use when reviewing future performance goals with your Perfect Phrases for Performance Reviews 2/E Reviews. . EVERY TIME The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs? This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areas. Learn the most effective language for:
Subscribe to:
Posts (Atom)
|
