The Best Service is No Service Reviews

Author: Bill Price
Edition: 1
Publisher: Jossey-Bass
Binding: Hardcover
ISBN: 0470189088
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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service.The Best Service is No Service review. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customersRead full reviews of The Best Service Is No Service, 9781423360100.

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author bill price author david jaffe format hardback language english publication year 09 04 2008 subject management business economics industry subject 2 sales marketing ean 9780470189085 title best service is no service sku st 0470189088 product category books comics magazines about speedy hen ltd by continuing with this checkout and ordering from speedy hen you are accepting our current terms and conditions details of which can be found by clicking here author biography bill price is presiden

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The Best Service is No Service Reviews

Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to "no service":

• Eliminate dumb contacts
• Create engaging self-service
• Be proactive
• Make it easy to contact your company
• Own the actions across the company
• Listen and act
• Deliver great service experiences

50 Best Jobs for Your Personality, 3rd Ed Reviews

Author: Laurence Shatkin
Edition: 3rd
Publisher: Jist Works
Binding: Paperback
ISBN: 1593579101
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50 Best Jobs for Your Personality, 3rd Ed

Research has proven that matching your personality to a career brings work satisfaction and success.50 Best Jobs for Your Personality, 3rd Ed review. With this best-selling book s help, you discover your personality type and the 50 best jobs that relate to it. Part I overviews how personality relates to careers. Part II features a self-assessment for determining your personality type: Realistic, Investigative, Artistic, Social, Enterprising, or Conventional. Part III contains the best jobs lists, including the 50 best jobs overall for each personality typeRead full reviews of 50 Best Jobs for Your Personality, 3rd Ed.

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format paperback title 50 best jobs for your personality author shatkin laurence publisher jist works publication date jun 01 2012 pages 496 binding paperback edition 3 rd dimensions 7 30 wx 9 10 hx 1 20 d isbn 1593579101 subject business economics careers general description readers identify their personality type using john holland s widely accepted theory of vocational personalities then learn about the 50 best jobs that relate to it in a new edition that uses the most current labor market

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50 Best Jobs for Your Personality, 3rd Ed Reviews

With this best-selling book s help, you discover your personality type and the 50 best jobs that relate to it. Part I overviews how personality relates to careers. Part II features a self-assessment for determining your personality type: Realistic, Investigative, Artistic, Social, Enterprising, or Conventional. Part III contains the best jobs lists, including the 50 best jobs overall for each personality type. Other lists for each personality type include the best-paying jobs, jobs with the highest projected growth, best jobs based on education level, and best jobs for the self-employed more than 150 best jobs lists in all. In Part IV, you find a gold mine of facts about the 50 best jobs for each of the six personality types--300 job descriptions total.

New bonus lists by personality type include "Best Jobs for Flexible People," "Best Jobs for Detail Oriented People," Best Jobs for Innovators," Best Jobs for Analytical Thinkers," and "Best Jobs Not Behind a Desk."

Inventory Best Practices Reviews

Author: Steven M. Bragg
Edition: 2
Publisher: Wiley
Binding: Hardcover
ISBN: 1118000749
Price:
You Save: 46%

Inventory Best Practices

The latest and most important information for best practices in the inventory function

Inventory Best Practices, Second Edition offers the latest and most important information on advanced techniques and strategies to improve on the accuracy of all ongoing inventories, configure a warehouse for optimum counting efficiencies, and more.Inventory Best Practices review. Read full reviews of Inventory Best Practices [9781118000748] - Steven M. Bragg (hardcover).

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Inventory Best Practices, ISBN-13: 9780471676256, ISBN-10: 047167625X

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Powered by Frooition Pro Click here to view full size. Full Size Image Click to close full size. Inventory Best Practices [9781118000748] - Book NEW Author(s): Steven M. Bragg Format: Hardcover # Pages: 336 ISBN-13: 9781118000748 Published: 04/05/2011 Language: English Weight: 1.20 pounds "Best practices can be anything that increases the existing level of efficiency, such as switching to blanket purchase orders, signatures stamps, and procurement cards to streamline the accounts payable functi

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Store Search search Title, ISBN and Author Inventory Best Practices by Steven M. Bragg Estimated delivery 3-12 business days Format Hardcover Condition Brand New The latest and most important information for best practices in the inventory function Inventory Best Practices, Second Edition offers the latest and most important information on advanced techniques and strategies to improve on the accuracy of all ongoing inventories, configure a warehouse for optimum counting efficiencies, and more.

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general business finance law accounting cost all our items our feedback faqs about us contact us item description inventory best practices ean 978 1118000748 isbn 10 1 118000749 ref wly 1118000749 title inventory best practices author steven m bragg publisher john wiley sons published 15 april 2011

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Inventory Best Practices Reviews

• Explains the difference between different types of distressed merchandise for disposal purposes
• Shows how to maximize the efficiency of inventory tracking systems by shifting selected inventory items into floor stock
• Examines inventory picking, storage, transactions as well as warehouse layouts, and inventory measurement

Inventory Best Practices, Second Edition will not only show professionals how to cut their business costs but will demonstrate how to optimize their company's effectiveness as well.

Best Practices in Adolescent Literacy Instruction

Author:
Edition: 1
Publisher: The Guilford Press
Binding: Paperback
ISBN: 159385692X
Price:
You Save: 42%

Best Practices in Adolescent Literacy Instruction (Solving Problems in the Teaching of Literacy)

Covering everything from day-to-day learning activities to schoolwide goals, this engaging book reviews key topics in literacy instruction for grades 5-12 and provides research-based recommendations for practice.Best Practices in Adolescent Literacy Instruction review. Leading scholars present culturally responsive strategies for motivating adolescents; using multiple texts and digital media; integrating literacy instruction with science, social studies, and math; and teaching English language learners and struggling readersRead full reviews of best practices in adolescent literacy instruction [9781593856939 (hardcover).

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Categories: Whole Language approach in education->United States, Language arts (Middle school), Language arts (Secondary)->United States. Contributors: Kathleen A. Hinchman - Editor. Format: Paperback

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Best Practices in Adolescent Literacy Instruction Reviews

Leading scholars present culturally responsive strategies for motivating adolescents; using multiple texts and digital media; integrating literacy instruction with science, social studies, and math; and teaching English language learners and struggling readers. Vivid case studies, thoughtful discussion questions and activities in each chapter, and detailed ideas for program and lesson planning make this an indispensable classroom resource and professional development tool.

When Family Businesses are Best Reviews

Author: Randel S. Carlock
Edition:
Publisher: Palgrave Macmillan
Binding: Hardcover
ISBN: 0230222625
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When Family Businesses are Best: The Parallel Planning Process for Family Harmony and Business Success

This book explores how effective planning and communication helps family businesses around the world address growth challenges as they strive to become high performing multi-generation family enterprises.When Family Businesses are Best review. Read full reviews of When Family Businesses Are Best: The Parallel Planning Process for Family Harmony and Business Success.

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When Family Businesses Are Best: The Parallel Planning Process for Family Harmony and Business Success - John L. Ward, Randel S. Carlock

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Review Review s for Strategic Planning for the Family Business:TàTà "Strategic Planning for the Family Business is a very thoughtful and valuable book. It offers a superb kaleidoscope of the dynamics of the family business. Professors Carlock and Ward's notion of the Parallel Planning Process turns out to be a highly original and extremely effective way of diagnosing and intervening in such complex organizations. If I would find myself on a desert island with a family business (I agree that is quite a surrealistic thought), and was asked to help the various stakeholders, and could only resor

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author john l ward author randel s carlock format hardback language english publication year 14 10 2010 publishedon 2010 10 14 publisher palgrave macmillan subject management business economics industry subject 2 management business general book details title when family businesses are best item condition new author randel s carlock isbn 10 0230222625 publisher palgrave macmillan isbn 13 9780230222625 published on 2010 10 14 sku nu ber 00039606 binding hardback language english edition list pric

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When Family Businesses are Best Reviews

/DIV>

Best Practices Are Stupid Reviews

Author: Stephen M. Shapiro
Edition: 1
Publisher: Portfolio Hardcover
Binding: Hardcover
ISBN: 1591843855
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Best Practices Are Stupid: 40 Ways to Out-Innovate the Competition

What if almost everything you know about creating a culture of innovation is wrong? What if the way you are measuring innovation is choking it? What if your market research is asking all of the wrong questions?

It's time to innovate the way you innovate.Best Practices Are Stupid review. /p>

Stephen Shapiro is one of America's foremost innovation advisrrs, whose methods have helped organizations like Staples, GE, Telefónica, NASA, the U.S. Air Force, and USAA. He teaches his clients that innovation isn't just about generating occasional new ideas; it's about staying consistently one step ahead of the competitionRead full reviews of Best Practices Are Stupid: 40 Ways to Out-Innovate the Competition.

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What if almost everything you know about creating a culture of innovation is wrong? What if the way you are measuring innovation is choking it? What if your market research is asking all of the wrong questions?It's time to innovate the way you innovate.Stephen Shapiro is one of America's foremost innovation advisrrs, whose methods have helped organizations like Staples, GE, Telefonica, NASA, the US Air Force, and USAA. He teaches his clients that innovation isn't just about generating occasional new ideas; it's about staying consistently one step ahead of the competition.Hire people you don't

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Powered by Frooition Pro Click here to view full size. Full Size Image Click to close full size. Best Practices Are Stupid - Book NEW Author(s): Stephen M. Shapiro Format: Hardcover # Pages: 205 ISBN-13: 9781591843856 Published: 09/29/2011 Language: English Weight: 0.60 pounds Demonstrates how managers and employees can bolster innovation in a workplace using any of 75 strategies including hiring an effective mix of teammates, recognizing people for challenging the status quo and providing well

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Best Practices Are Stupid Reviews

/p>

Stephen Shapiro is one of America's foremost innovation advisrrs, whose methods have helped organizations like Staples, GE, Telefónica, NASA, the U.S. Air Force, and USAA. He teaches his clients that innovation isn't just about generating occasional new ideas; it's about staying consistently one step ahead of the competition.

• Hire people you don't like. Bring in the right mix of people to unleash your team's full potential.
• Asking for ideas is a bad idea. Define challenges more clearly. If you ask better questions, you will get better answers.
• Don't think outside the box; find a better box. Instead of giving your employees a blank slate, provide them with well-defined parameters that will increase their creative output.
• Failure is always an option. Looking at innovation as a series of experiments allows you to redefine failure and learn from your results.

Shapiro shows that nonstop innovation is attainable and vital to building a high-performing team, improving the bottom line, and staying ahead of the pack.

What the Best MBAs Know Reviews

Author: Peter Navarro
Edition: 1
Publisher: McGraw-Hill
Binding: Hardcover
ISBN: 0071422757
Price:
You Save: 51%

What the Best MBAs Know: How to Apply the Greatest Ideas Taught in the Best Business Schools

Easy access to the essential knowledge and skills of a top-level M.What the Best MBAs Know review. .A. program--without having to attend a lecture

What the Best MBAs Know provides professionals who don't have the coveted M.BRead full reviews of What The Best Mbas Know : How To Apply The Greatest Ideas T... Ebook.

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What the Best MBAs Know

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Store Search search Title, ISBN and Author What the Best MBAs Know: How to Apply the Greatest Ideas Taught in the Best Business Schools by Navarro Peter Estimated delivery 3-12 business days Format Hardcover Condition Brand New Get the knowledge and skills taught in today #039;s top MBA programs mdash;without ever setting foot inside a classroom What the Best MBAs Know presents the key concepts, tools, and wisdom being taught in leading MBA programs from Northwestern #039;s Kellogg School and t

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payment | shipping rates | returns What the Best MBAs Know: How to Apply the Greatest Ideas Taught in the Best Business Schools Product Category :Books ISBN :0071422757 Title :What the Best MBAs Know: How to Apply the Greatest Ideas Taught in the Best Business Schools EAN :9780071422758 Authors :Navarro, Peter Binding :Hardcover Publisher :McGraw-Hill Publication Date :2005-02-24 Pages :304 Signed :False First Edition :False Dust Jacket :False List Price (MSRP) :29.95 Height :1.2600 inches Widt

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What the Best MBAs Know Reviews

.A. program--without having to attend a lecture

What the Best MBAs Know provides professionals who don't have the coveted M.B.A. designation with the skills and knowledge taught in today's finest programs. Professors from Stanford, MIT, Northwestern, and other influential programs contribute detailed chapters on broad-scope topics such as strategy, functional areas including accounting, and key disciplines from managerial economics to decision analysis.

The resulting application-based book gives readers complete mastery over the most important concepts of an M.B.A. education, leveling the playing field between M.B.A. and non-M.B.A. professionals. Organized according to the subject matter of the core M.B.A. curriculum, this unique and valuable book features:

• Fascinating boxes discussing real-world situations and applications
• Companion website with interactive exercises, key links, and more
• Focused review questions and exercises for each chapter and area

Contributors

• Charles P. Bonini, Graduate School of Business, Stanford University
• Leslie K. Breitner, Daniel J. Evans School of Public Affairs at the University of Washington
• Richard J. Lutz, Warrington College of Business Administration at the University of Florida
• Steven L. McShane, Graduate School of Management at the University of Western Australia
• Steven Nahmias, Leavey School of Business at Santa Clara University
• Stephen A. Ross, Sloan School of Management, Massachusetts Institute of Technology
• Daniel F. Spulber, Kellogg School of Management, Northwestern University