Author: The Disney Institute Edition: Rev Upd Publisher: Disney Editions Binding: Hardcover ISBN: 1423145844 Price: You Save: 50%
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service.Be Our Guest (Revised and Updated Edition) review. Read full reviews of Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service.
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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest , Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how
Be Our Guest (Revised and Updated Edition) Reviews
Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations.
Be Our Guest highlights the successes many of these companies have achieved, plus the key processes and best practices that have made Disney a trusted and revered brand around the world for more than eighty-five years.
Author: R. Don Steele Edition: 1st Publisher: Steel Balls Pr Binding: Paperback ISBN: 0962067121 Price: You Save: 27%
Office Politics : The Women's Guide to Beat the System and Gain Financial Success
The corporate world is a world dominated and controlled by men.Office Politics review. Read full reviews of The Way of the Rat: A Survival Guide to Office Politics.
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Office Politics Magnet Sheet includes 4 Magnets......Thank God for leftover meeting food (rectangle magnet 4.5" X 2")GOSSIP starts Here (Circle magnet 3.5")I (heart) BUSYWORK (Rectangle Magnet 5" X 2.5")I'm pretending to be on the phone to avoid you. (Rectanglel magnet 7" X 1.2")FUNNY OFFICE HUMOR! BRAND NEW SEALED IN PACKAGE!All items ship within 1 business day once payment has cleared
Don Steele has prevailed in that world for 30 years. He tells women honestly and bluntly how that world really works and what they must do to succeed. His sound methods and real-world advice are mandatory for every young woman just starting out, all women stalled in their careers and any woman returning to the office.
For MBA/graduate students taking a course in corporate finance.Corporate Finance review. /b>
Using the unifying valuation framework based on the Law of One Price, top researchers Jonathan Berk and Peter DeMarzo set the new standard for corporate finance textbooks. Corporate Finance blends coverage of time-tested principles and the latest advancements with the practical perspective of the financial manager. With this ideal melding of the core with modern topics, innovation with proven pedagogy, Berk and DeMarzo establish the new canon in finance.
The second edition reflects the constantly changing world of finance, including information on the financial crisis of 2007, new behavioral finance research, and updated practitioner interviewsRead full reviews of Glen Arnold: Handbook of Corporate Finance: A Business Companion to Financial Markets, Decisions & Techniques.
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Handbook of the Economics of Finance: Corporate Finance Volume 1A by M. Harris, RM Stulz, GM Constantinides
Using the unifying valuation framework based on the Law of One Price, top researchers Jonathan Berk and Peter DeMarzo set the new standard for corporate finance textbooks. Corporate Finance blends coverage of time-tested principles and the latest advancements with the practical perspective of the financial manager. With this ideal melding of the core with modern topics, innovation with proven pedagogy, Berk and DeMarzo establish the new canon in finance.
The second edition reflects the constantly changing world of finance, including information on the financial crisis of 2007, new behavioral finance research, and updated practitioner interviews.
For programs and professors who would like a streamlined book that is specifically tailored to the topics covered in the first one-semester course, Corporate Finance: The Core 2nd edition is also available by Jonathan Berk and Peter DeMarzo.
Go Green-Go Electric! Faster, Cheaper, More Reliable While Saving Energy and the Environment
“Empowering people with the tools to convert their own vehicles provides an immediate path away from petroleum dependence and should be part of the solutions portfolio.Build Your Own Electric Vehicle review.
Author: Daniel Goleman Edition: 1 Publisher: Bantam Binding: Hardcover ISBN: 0553104624 Price: You Save: 74%
Working with Emotional Intelligence
Daniel Goleman's bestselling Emotional Intelligence revolutionized the way we think about personal excellence.Working with Emotional Intelligence review. Now he brings his insight into the workplace, in a book sure to change the shape of business for decades to come.
In Working with Emotional Intelligence, Goleman reveals the skills that distinguish star performers in every field, from entry-level jobs to top executive positions. He shows that the single most important factor is not IQ, advanced degrees, or technical expertise, but the quality Goleman calls emotional intelligence. Self-awareness, self-confidence, and self-control; commitment and integrity; the ability to communicate and influence, to initiate and accept change—these competencies are at a premium in today's job marketRead full reviews of emotional intelligence & working with emotional by daniel goleman -.
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Working with Emotional Intelligence : Paperback : Bloomsbury Publishing PLC : 9780747543848 : 0747543844 : 29 Jun 1999 : Do you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? This work demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise.
Emotional Intelligence Working with Emotional by Daniel Goleman - BRAND NEW * Cover Artwork may vary TITLE: Daniel Goleman Omnibus: "Emotional Intelligence", "Working with EQ" AUTHOR: Daniel Goleman FORMAT: Paperback YEAR PUBLISHED: 2004 ISBN: 9780747574569 CONDITION: BRAND NEW!! Emotional Intelligence Does IQ define our destiny? Daniel Goleman argues that our view of human intelligence is far too narrow, and that our emotions play a major role in thought, decision making and individual success
Audio - Abridged, 2 Cassettes With examples from real-life businesses, including successes and failures, this program is a blueprint for all who want to thrive with integrity and satisfaction in the new global economy.
Now he brings his insight into the workplace, in a book sure to change the shape of business for decades to come.
In Working with Emotional Intelligence, Goleman reveals the skills that distinguish star performers in every field, from entry-level jobs to top executive positions. He shows that the single most important factor is not IQ, advanced degrees, or technical expertise, but the quality Goleman calls emotional intelligence. Self-awareness, self-confidence, and self-control; commitment and integrity; the ability to communicate and influence, to initiate and accept change—these competencies are at a premium in today's job market. The higher up the leadership ladder you go, the more vital these skills become, often influencing who is hired or fired, passed over or promoted. As Goleman shows, we all possess the potential to improve our emotional intelligence—at any stage in our career. He provides guidelines for cultivating these capabilities—and also explains why corporate training must change if it is to be effective.Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact, and communicate. Analyses done by dozens of experts in 500 corporations, government agencies, and nonprofit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ or expertise for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self-assessment, self-control, initiative, and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management, and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a nonprofit preschool--that show how these competencies lead to or thwart success.
Unlike IQ, emotional intelligence can keep growing--it continues to develop with life experiences. Understanding and raising your emotional intelligence is essential to your success and leadership potential. This book is an excellent resource for learning how to accomplish this. --Joan Price
Author: Jack W. Plunkett Edition: Publisher: Plunkett Research, Ltd. Binding: Paperback ISBN: 1608796817 Price: You Save: 0%
Plunkett's Almanac of Middle Market Companies 2013: Middle Market Industry Market Research, Statistics, Trends & Leading Companies
PLUNKETT'S ALMANAC OF MIDDLE MARKET COMPANIES 2013
Key Features: •Industry trends analysis, market data and competitive intelligence •Market forecasts and Industry Statistics •Industry Associations and Professional Societies List •In-Depth Profiles of hundreds of leading companies •Industry Glossary •Buyer may register for access to search and export data at Plunkett Research Online
Pages: 680 Companies Profiled: 526 Geographic Focus: US
A complete market research report, including forecasts and market estimates, technologies analysis and developments at innovative firms.Plunkett's Almanac of Middle Market Companies 2013 review. You will gain vital insights that can help you shape your own strategy for business development, product development and investments. •How is the industry evolving? •How is the industry being shaped by new technologies? •How is demand growing in emerging markets and mature economies? •What is the size of the market now and in the future? •What are the financial results of the leading companies? •What are the names and titles of top executives? •What are the top companies and what are their revenues?
Our new Plunkett's Almanac of Middle Market Companies and our online Middle Market Industry Research Center are designed to be time-saving business development tools for professionals, marketers, sales directors, consultants and strategists seeking to understand and reach middle market American companies. It will also be of great use to placement, recruiting and human resources professionals, as well as professionals working in economic development, lending and media.
The exciting new book and Online Research Center cover competitive intelligence, market research and business analysis--everything you need to identify and develop strategies for middle market corporations, including: 1Read full reviews of Plunkett's Almanac of Middle Market Companies 2013: Middle Market Industry Market Research, Statistics, Trends and Leading Companies.
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Plunkett's Almanac of Middle Market Companies is designed to be a time-saving business development tool for professionals, marketers, sales directors, consultants and strategists seeking to understand and reach middle market American companies. It will also be of great use to placement, recruiting and human resources professionals, as well as professionals working in economic development, lending and media. It covers competitive intelligence, market research and business analysis-everything you need to identify and develop strategies for middle market corporations. Coverage includes all major
Plunkett's Almanac of Middle Market Companies is designed to be a time-saving business development tool for professionals, marketers, sales directors, consultants and strategists seeking to understand and reach middle market American companies. It will also be of great use to placement, recruiting and human resources professionals, as well as professionals working in economic development, lending and media. It covers competitive intelligence, market research and business analysis-everything you need to identify and develop strategies for middle market corporations. Coverage includes all major
Plunkett's Companion to the Almanac of American Employers is the perfect complement to the highly-regarded main volume of The Almanac of American Employers. This mid-size firms companion book covers employers of all types from 100 to 2500 employees in size (while the main volume covers companies of 2500 or more employees). No other source provides this book's easy-to-understand comparisons of growth, corporate culture, salaries, benefits, pension plans and profit sharing at mid-size corporations. The book contains profiles of highly successful companies that are of vital importance to job-seek
Plunkett's Almanac of Middle Market Companies 2013 Reviews
You will gain vital insights that can help you shape your own strategy for business development, product development and investments. •How is the industry evolving? •How is the industry being shaped by new technologies? •How is demand growing in emerging markets and mature economies? •What is the size of the market now and in the future? •What are the financial results of the leading companies? •What are the names and titles of top executives? •What are the top companies and what are their revenues?
Our new Plunkett's Almanac of Middle Market Companies and our online Middle Market Industry Research Center are designed to be time-saving business development tools for professionals, marketers, sales directors, consultants and strategists seeking to understand and reach middle market American companies. It will also be of great use to placement, recruiting and human resources professionals, as well as professionals working in economic development, lending and media.
The exciting new book and Online Research Center cover competitive intelligence, market research and business analysis--everything you need to identify and develop strategies for middle market corporations, including: 1.Profiles of middle market manufacturers of all types 2.Profiles of middle market distributors 3.Profiles of mid-sized technology, hardware, software and biotech firms 4.Profiles of mid-sized companies in financial services 5.Profiles of mid-sized companies in energy, food products, apparel, entertainment, real estate and transportation 6.Profiles of middle market health care services and products firms. 7.A business terms glossary, and a directory of vital industry associations, professional organizations and government agencies that is of great use to marketers and consultants.
The companies chosen to be listed in PLUNKETT'S ALMANAC OF MIDDLE MARKET COMPANIES comprise a unique list. THE MIDDLE MARKET 500 were chosen specifically to be top firms headquartered in the United States with revenues of between approximately 0 million and billion. (We have intentionally included a few important companies with revenues above or below those amounts). The firms have been filtered from our extensive, proprietary corporate information database. The middle market companies chosen include both private and publicly-held companies. They include most major industry sectors. However, general retailing and banking are intentionally omitted. Consequently, the list is weighted towards fast-growing middle market sectors that we believe users will most want to analyze and/or market to: health products and services; biotech; energy; financial services including asset management, insurance and REITs; real estate development, construction and management; computer software; computer hardware and other electronics manufacturing; selected apparel firms; selected consulting, logistics and transportation firms; along with other important sectors.
Author: Mary Kay Ash Edition: 1 Publisher: Wiley Binding: Hardcover ISBN: 0470379952 Price: You Save: 67%
The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur
The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur is back in print and updated to reflect developments in today’s business environment for the modern entrepreneur.The Mary Kay Way review. Read full reviews of Mary Ellen Kay Silver City Bonanza Vintage Photo H507.
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Mary Kay's Unique Oval Cut CZ Wedding Ring Set, Size 7 Product Details Item Code: X151-R4271 Mary Kay's Unique Oval Cut CZ Wedding Ring Set is the perfect way to get chic cheap! The sterling silver, rhodium plated ring gives off the look of platinum and features a unique oval cut CZ stone measuring .5-carats. Tiny round cut CZs surround the guard band for extra sparkle. A fake wedding ring set never looked so real! Weight: 4.66 g Metal: Sterling Silver, Rhodium Plated Stone: Cubic Zirconia Cara
Mary Ellen Kay Silver City Bonanza VINTAGE PHOTO h507 GUARANTEE! THE PHOTO ARCHIVE FULLY GUARANTEES ALL AUCTIONS. IF I FAIL TO DESCRIBE ANY ITEM CORRECTLY, REFUND OPTIONS WILL BE INITIATED.IF YOU ARE UNHAPPY IN ANY WAY YOUR MONEY WILL BE REFUNDED. BEFORE YOU LEAVE FEEDBACK WE WILL DO OUR BEST TO ACCOMODATE YOU. LOOK AT MY FFEDBACK AND YOU WILL GET A GOOD IDEA AS TO THE INTERGRITY OF MY AUCTIONS.THE PHOTO ARCHIVE FREQUENTS MANY ESTATE SALES AND AUCTIONS. THESE ITEMS ARE OFFERED TO YOU AS I RECEI
“A highly readable and comprehensive reference to data access capabilities of the .NET Framework. Suitable for the newcomer and 'guru' alike.” —Arpan Desai, program manager, System.Xml, Webdata XML Team, Microsoft Corporation “This book goes beyond the typical API reference and goes in detail into why you would use each new feature, what scenarios they were designed for, and how things work from end to end. Great way of getting started with data access in .NET 2.0.” —Pablo Castro, program manager, ADO.NET Team, Microsoft Corporation “An insightful look at the XML features in vers
Mass Market Paperback - Bright and clean. You may choose any three books in my listings on the buy 2 get 1 free. As a general rule I only have one copy of each book. All Books in my listings are buy 2 get 1 free. Even if it dosen't say so in my listing title. An easy way to search my listings is: 1.) Add me to your Saved seller list. 2.) Click on the "view sellers other items" 3.)Enter the title or author's name in the empty search window at the top of the page. All corresponding items that I h
After he inherits a yacht, Chicago businessman Martin totes his family to the Caribbean to claim it. Not having any skill at boating, he hires long-haired, one-eyed low-life Captain Ron, to pilot the heap to Miami. During the journey, the somewhat inept sailor frequently loses his way while becoming a hit with everyone in the family--except Martin. This comedy features Martin Short, Kurt Russell, Mary Kay Place, with Benjamin Salisbury and Meadow Sisto as the two children. ~ Kristie Hassen, Rovi
You will find inspiration and real, proven success principles that represents the forty-five year old success story of Mary Kay Ash, founder Mary Kay, Inc., the cosmetics company that provides women with unlimited opportunities for success. A foreword by Mary Kay’s grandson, also a company executive, introduces her timeless guide to entrepreneurial success.
Author: Jurgen Appelo Edition: 1 Publisher: Addison-Wesley Professional Binding: Paperback ISBN: 0321712471 Price: You Save: 37%
Management 3.0: Leading Agile Developers, Developing Agile Leaders (Addison-Wesley Signature Series (Cohn))
In many organizations, management is the biggest obstacle to successful Agile development.Management 3.0 review. Unfortunately, reliable guidance on Agile management has been scarce indeed. Now, leading Agile manager Jurgen Appelo fills that gap, introducing a realistic approach to leading, managing, and growing your Agile team or organization.
Writing for current managers and developers moving into management, Appelo shares insights that are grounded in modern complex systems theory, reflecting the intense complexity of modern software development. Appelo’s Management 3Read full reviews of Management 3.0 Ebook.
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Electronics Cameras Computers Software Housewares Sports DVDs Music Books Games Toys in titles descriptions Company Info |Checkout Info |Shipping Info |Return Policy |FAQ's Add us as a favorite seller By continuing with your purchase using the eBay Buy It Now button, you agree to the Buy Terms of Use at http://stores.ebay.com/Buys-Internet-Superstore/Terms.html . Management 3.0 - Appelo, Jurgen THIS IS A BRAND NEW UNOPENED ITEM. Buy SKU: 217574978 If you want additional information regarding th
Unfortunately, reliable guidance on Agile management has been scarce indeed. Now, leading Agile manager Jurgen Appelo fills that gap, introducing a realistic approach to leading, managing, and growing your Agile team or organization.
Writing for current managers and developers moving into management, Appelo shares insights that are grounded in modern complex systems theory, reflecting the intense complexity of modern software development. Appelo’s Management 3.0 model recognizes that today’s organizations are living, networked systems; and that management is primarily about people and relationships.
Management 3.0 doesn’t offer mere checklists or prescriptions to follow slavishly; rather, it deepens your understanding of how organizations and Agile teams work and gives you tools to solve your own problems. Drawing on his extensive experience as an Agile manager, the author identifies the most important practices of Agile management and helps you improve each of them.
Coverage includes
• Getting beyond “Management 1.0” control and “Management 2.0” fads
• Understanding how complexity affects your organization
• Keeping your people active, creative, innovative, and motivated
• Giving teams the care and authority they need to grow on their own
• Defining boundaries so teams can succeed in alignment with business goals
• Sowing the seeds for a culture of software craftsmanship
• Crafting an organizational network that promotes success
• Implementing continuous improvement that actually works
Thoroughly pragmatic–and never trendy–Jurgen Appelo’s Management 3.0 helps you bring greater agility to any software organization, team, or project.
